Returns & Exchanges
At BiteMyWood, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing